FeelBetterBot provides emotional-support conversations through an AI model. We try to collect the minimum information needed to make the product useful. In free mode, that means anonymous memory tied to a random key rather than your identity. In premium mode, that means account data only when needed for authentication, billing, and saved conversations.
Who can read your conversations: Only the AI ever reads your chat — never a person on our team. Conversations are not end-to-end encrypted, which means a maintainer technically could access one if it were ever necessary to fix a bug, or to send you your own copy when you ask for it. We hold a firm, standing rule about that capability: the only one who ever looks at a transcript is the AI, and only when there is an operational reason to. The human maintainer reads the feedback messages people send in, but never the conversations themselves.
To write its replies, the bot does send your messages to an AI model provider (see Third Parties below). Nothing online can promise absolute security, so treat FeelBetterBot like a private cloud notebook: reasonably secure and taken seriously, but not the place for anything you truly could not bear to have exposed.
1. Free Anonymous Mode
When you use FeelBetterBot without signing in:
- Your active conversation stays in your browser session and disappears when you refresh or leave unless you are a premium user with saved conversations.
- Messages are still sent to our AI provider to generate responses.
- FeelBetterBot creates a random memory key such as
calm-river-4217and stores it in a secure cookie. - That key can be used to retrieve an anonymous memory profile that helps the bot remember themes, patterns, and context between visits.
- We do not ask for your name, email address, or phone number in order to begin chatting.
Important distinction: free mode does include server-side anonymous memory. That memory is designed to store profile-like context rather than a full, user-browsable transcript history.
2. Premium Accounts
When you subscribe to FeelBetterBot Premium, we store additional data to provide cross-device continuity:
- Your email address, used for passwordless sign-in codes.
- Your billing email and subscription/customer details as provided through Stripe.
- Your saved conversation history.
- Your linked memory key and account-level memory continuity.
Premium is what allows you to reopen past chats and keep continuity across devices, not just inside one browser.
3. Third Parties We Use
OpenRouter: processes chat prompts and returns model responses.
Stripe: handles premium checkout, billing, and subscription management.
Resend: sends passwordless sign-in codes by email.
Textbelt: delivers internal feedback notifications to the maintainer.
Google Analytics: measures product usage such as page views and certain product events.
Cloudflare: provides hosting and application infrastructure.
4. Cookies and Local Storage
- Memory cookie: stores the anonymous memory key used to recognize you in free mode.
- Auth cookie: stores your signed authentication token when you log in.
- Local storage: premium mode stores the current conversation ID locally so the app can reopen the last thread more smoothly.
5. Analytics
We use Google Analytics to understand product usage. That can include page views and product events such as messages sent, subscription purchases, and memory creation or restoration events. We use that data to operate and improve the service.
6. How to Delete Data
- In free mode, you can use Forget Me from the memory modal to erase anonymous memory tied to your key.
- Premium users can delete saved conversations from the app.
- You can request a copy of your saved conversation at any time using the feedback form — the AI will export it and send it to you.
- You can cancel premium through the subscription management portal.
7. Security
We use HTTPS and authenticated application flows to protect data in transit. Like any online service, no system can promise absolute security, but we try to minimize sensitive collection and keep the product architecture straightforward.
8. Contact
If you have privacy questions, use the feedback form on the main page.